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Cancellation Policy

Effective Date: 12-07-2025

Last Updated: 12-07-2025

This Cancellation Policy outlines how users may cancel subscriptions or services offered by THE VIP LOVE, in accordance with Indian laws, including the Consumer Protection (E-Commerce) Rules, 2020 and Information Technology Act, 2000.

By using our services, you agree to the terms outlined below.

1. Subscription Cancellation

We collect the following types of information when you use our app:
a. Auto-Renewal Subscriptions:

If you purchased a recurring subscription, you may cancel it at any time through:

  • The app's Account Settings, or
  • The Google Play Store or Apple App Store (for in-app purchases)
Cancellation will:
  • Stop future auto-renewal billing
  • Not result in a refund for the current billing period
b. One-Time Purchases (e.g. Premium Likes)

These purchases are non-cancellable once used or activated

2. When Can You Cancel?

You may cancel your subscription any time before the next billing cycle.

Access to premium features will continue until the end of your current subscription period

3. Exceptions for Cancellation

We allow special cancellation requests in the following cases:

  • Technical errors where service wasn’t activated
  • Unauthorized transactions (subject to verification)

Please contact us within 7 days of the transaction at [support@yourapp.com].

4. Legal Basis

This policy is designed in compliance with:

  • Consumer Protection Act, 2019
  • Consumer Protection (E-Commerce) Rules, 2020
  • Information Technology Act, 2000
5. Contact Us

For refund requests or queries:

Email:

Address

Note: By making a payment, you agree to this Refund Policy. We recommend reviewing the policy before each transaction.

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