At Siya Tourism, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you access our website or avail of our travel, tour, and car rental services.
By accessing our website or using our services, you acknowledge and consent to the practices described in this Privacy Policy.
We may collect personal information including, but not limited to, your full name, mobile number, email address, residential or billing address, government-issued identification such as Aadhaar Card, Passport, or Driving License (only when required for booking confirmation or legal compliance), and travel-related details including destination, travel dates, preferences, and passenger information.
All payment transactions are processed through secure third-party payment gateways. Siya Tourism does not store or have access to debit card, credit card, CVV, or banking details and shall not be responsible in any way for any issues related to payment
When you visit or use our website, we may collect certain non-personal and technical information automatically. This includes, but is not limited to: IP address: Identifies the network from which you access the internet. Browser type and version: Information about the web browser you are using. Device type and operating system: Helps us understand what kind of device and platform you use. Website usage data: Includes pages visited, time spent on each page, click patterns, and navigation paths. in hindi Referral sources: Information on how you reached our website (e.g., from search engines, social media, or other websites). This information is primarily used for website analytics, performance monitoring, and improving user experience. Important Disclaimer: All non-personal and technical information may also be processed or collected by third-party services or technical platforms that assist in analytics, hosting, or website performance. Siya Tourism shall not be responsible in any way for how these third parties handle, process, or use such information. Users acknowledge that such data collection and usage are beyond the control of Siya Tourism, and we are not liable for any issues, errors, or consequences arising from the handling of this information by external services.
Information collected is used to process bookings and deliver travel, tour, and car rental services, communicate confirmations, updates, invoices, and support responses, personalize customer experience, improve service quality, address inquiries or complaints, comply with legal and regulatory obligations, and share promotional offers or updates only where user consent has been provided.
Personal data is processed based on user consent, contractual necessity for booking and service delivery, compliance with applicable Indian laws, and legitimate business interests such as service improvement and fraud prevention.
Siya Tourism does not sell, trade, or rent personal information to third parties. Information may be shared only with hotels, transport providers, drivers, tour operators, and vendors for service fulfillment; secure payment gateway providers for transaction processing; and government or law enforcement authorities when required by law. Siya Tourism shall not be responsible in any way for how these third-party partners handle, process, or use the shared information, and users acknowledge that such handling is beyond the control of Siya Tourism.
Reasonable technical, administrative, and physical safeguards are implemented to protect personal data, including secure servers, encrypted communication, restricted access to authorized personnel, and ongoing monitoring for unauthorized access. While we follow industry-standard security practices, no online system is entirely risk-free, and users share information at their own discretion.
Our website may use cookies and similar technologies to improve functionality, analyze traffic and user behavior, and enhance user experience. Users may disable cookies through browser settings, though some website features may be limited as a result.
Personal information is retained only for the duration necessary to fulfill service requirements and comply with legal, tax, or accounting obligations. Once the purpose is fulfilled, data is securely deleted or anonymized.
Personal information is retained only for the duration necessary to fulfill service requirements and comply with legal, tax, or accounting obligations. Once the purpose is fulfilled, data is securely deleted or anonymized.
Siya Tourism does not knowingly collect personal information from individuals below 1 years of age. If such information is identified, it will be deleted promptly.
Siya Tourism does not knowingly collect personal information from users without consent. Users have the right to: Request access to their personal information Seek correction of inaccurate or incomplete data Request deletion of personal data, subject to legal requirements in hindi Withdraw consent for marketing communications Such requests can be submitted using the contact details provided below. Siya Tourism shall not be responsible for any issues, delays, or consequences arising from the handling, processing, or fulfillment of these requests by third-party services or due to user actions.
Our website may include links to external websites. Siya Tourism shall not be responsible for the privacy practices, policies, or content of third-party websites, and users are advised to review the respective privacy policies of those websites.
This Privacy Policy is governed by and complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Siya Tourism reserves the right to modify or update this Privacy Policy at any time. Any changes shall be effective immediately upon being published on this page.
For any questions, concerns, or data-related requests, please contact us at:
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